16 August 2017
By Bryan T. Smyth
West Cork based Minister of State Jim Daly, has today called on Irish Water to improve their methods of communication around the turning on and off of water supply in rural areas.
Commenting on the planned shutdown of water in Innishannon, Minister Daly said, ‘Irish Water need to make direct contact with businesses and residents alike in areas where they need to switch off the water supply in order to carry out works.’
Minister Daly also stated that Irish Water’s current method of communication, which is through their website and through their twitter account, as being ineffective to customers, ‘Unless people regularly check the website or Irish Water’s twitter account, they have no real way of being notified. I believe Irish Water should be making direct contact, such as is the system with the ESB who notify all businesses affected in the community with a card through the door.’
Irish Water have scheduled to carry out essential maintenance works on the reservoir which may affect supply in Innishannon, Riverstick, Halfway, Crossbarry, Kinsale and Upton on August 22nd between 9am and 4pm.