4 August 2016
By David O’Sullivan
Irish innovative customer experience and tech support provider to invest $4 million in Athens, Georgia Centre of Excellence
Voxpro, Ireland’s largest international provider of customer experience and technical support solutions today announced expansion plans with the creation of more than 500 jobs and an investment of $4 million in a new centre of excellence in Athens, Georgia, US by 2020.
Voxpro partners with some of the world’s most exciting and innovative tech companies to support their customers by delivering a premium customer experience. The company manages a range of business services on behalf of its partners, such as multilingual customer experience and technical support, trust and safety activity, social media management and harnessing product insights.
“North America is a critical part of our global expansion and we are excited to be a leading Irish company bringing jobs to the US. We’ve had a great welcome from the local community, and we’re delighted to be partnering with Governor Nathan Deal and the Georgia Department of Economic Development on our latest expansion as we continue to scale internationally,” said CEO and Voxpro Co-founder Dan Kiely. “Voxpro partners with clients that are changing the world. Our success is built on delivering beautiful customer experience (BCX) and it’s our people and our culture that provide that point of difference.”
Voxpro works with clients that range in scale from innovative tech start-ups to global giants, helping them to scale internationally and to deliver a beautiful customer experience to their customers with every interaction.
“Georgia offers a wealth of resources for an innovative company like Voxpro to grow its business,” said Governor Nathan Deal. “Georgia’s top-ranked business climate and highly skilled workforce is critical to attracting international business. We established a strong relationship with Voxpro leadership in Ireland and look forward to the company’s continued investment in Georgia.”