15 November 2018
By Elaine Murphy
The Lord Mayor of Cork, Cllr Mick Finn joined eir’s Managing Director of Customer Operations, Timothy Spence, as the company begins a major recruitment drive to fill more than 200 jobs at its Cork regional hub at Churchfield.
eir will attend the Jobs Expo Cork this Saturday 17th November at Páirc Uí Chaoimh where the company hopes to meet candidates for a number of roles, particularly in customer services. This is part of eir’s overall programme to bring all customer-facing functions back in-house. The goal of this programme is to deliver a higher quality of service for customers and importantly, greater levels of ownership and responsibility for eir employees.
Lord Mayor of Cork Cllr Mick Finn said, “I am delighted to join eir as they look to expand their operations in Cork with the announcement of these new positions. This announcement is fantastic news for Cork as it is set to become the fastest growing region in Ireland over the next twenty years. Not only does this decision recognise the immense talent that exists in the region, it also enhances Cork’s reputation as a great place to do business.”
Timothy Spence, Managing Director of Customer Operations, eir said, “We are delighted to be extending our team in Cork with the announcement of these new jobs. Cork has also been a key location for us and it is an excellent place in which to do business. It’s also a location that has given us access to highly skilled people from across the region and we’ve been very impressed with the quality of the applications we have already received so far.
“eir is committed to investing in Ireland in every sense of the word, from providing top quality jobs across the country, to ensuring our superfast broadband and high quality mobile service reaches everybody in Ireland.”
eir is Irish-led, with a deep understanding of Ireland and the needs of its customers and employees, both urban and rural. In keeping with a strong commitment to its national footprint, 750 of the jobs eir is bringing back in house will be located in hubs outside of Dublin: in Cork, Limerick and at this brand-new facility in Sligo.
Since its acquisition twelve months ago, eir is now part of the most innovative telecoms company in Europe, with plans to invest €1bn in the coming years, on top of the €1.5bn it has already invested in recent years. eir is keenly committed to providing broadband across the country and through a self-funded €250m rural investment programme we will have delivered super-fast broadband directly to 330,000 rural premises by June 2019, with 236,000 having already been completed nationally. By June 2019, more than 200,000 premises across Cork will also have been passed with eir’s fibre broadband at a total cost of €10m.