1 February 2016
By David O’Sullivan
The Cork based business process management company – Abtran – are recruiting 130 new staff to support Sky’s customer service operations.
Abtran currently employs over 1,000 people in Cork.
The contract announcement was made by Minister for Agriculture, Food and The Marine, Simon Coveney with JD Buckley, Managing Director and Derek Stalley, Customer Operations Director of Sky Ireland and Michael Fitzgerald, CEO of Abtran at Bessboro Road, Blackrock Business Park at this morning.
— Simon Coveney (@simoncoveney) February 1, 2016
Minister Coveney said: “I’m delighted to welcome these new jobs in Cork where Sky has chosen Abtran as its business process partner for customer service operations. Both companies are leaders in their respective industry sectors and both are committed to the highest standards of quality and customer service delivery. I particularly welcome the continuing growth of Abtran which is a deeply innovative and impressive Irish business and I wish both companies ongoing success in the future.”
JD Buckley, MD Sky Ireland added: “We’re really pleased to continue our growth and development through this partnership with Abtran which further adds to our strong commitment to provide the highest standards of service for all of our customers throughout Ireland.”
Michael Fitzgerald, CEO of Abtran concluded by saying: “We look forward to supporting Sky’s ongoing business growth with top quality customer service.
Dara Murphy, Cork North Central Fine Gael TD and Minister for European Affairs, welcomed the further jobs boost for Cork, he said it “reflects the available talent pool of workers in the city, as well as the growing confidence in the economic recovery. Last year, the state job creation agencies, IDA and Enterprise Ireland, achieved record jobs growth, and this is set to continue in 2016 as both indigenous local firms as well as, multinationals, plan on hiring more staff to help their businesses expand on global markets.”
Cork is now the fastest growing region for jobs creation, outside of the capital, Dublin, with jobs being generated across all sectors, including; construction, tourism and hospitality, ICT and Pharmaceutical industries.The city is firmly on an upward growth trajectory, and building for the future, as manifested by the commencement of a series of major construction works across Leeside, which are set to rejuvenate the city, from the redevelopment of the old Capitol Cinema site to the €50million development of Ireland’s Smartest building on Albert Quay.