30 October 2018
By Elaine Murphy
Choosing an online casino is hard enough, but when you are new to the online gambling industry it can be a daunting process. While some online casinos do put in some effort to explain how things work, many of them simply present you with what is available with the assumption that you already know everything. As you can imagine, this is not the most welcoming approach to a world that you may not know anything about. Well, to help you get a better grasp of the online casino scene, we will give you some pointers as to what type of website you should look for if you do not have experience with the industry
Microgaming is one of the largest software providers in the online casino industry. This company creates games for gambling websites and licenses their products. Microgaming casino titles are some of the most popular on the market and millions of gamblers have played them over the years. They are not only beloved due to their inherent quality and entertainment value but also because they are simple to understand. Each Microgaming casino title comes with a detailed description of the rules and the betting options in that game. If you are ever at a loss about what you are supposed to be doing, you can always bring up the Help menu, present in all Microgaming titles. It will include all relevant information about the game in question and it will certainly be of help to you.
Naturally, other software providers are also good and many of them have created great games, but few provide so much information as Microgaming does. As luck would have it, there are hundreds of Microgaming-powered gambling websites on the Internet and you can easily find one.
Casinos with Good Customer Support
Something else that you should look out for is good customer support as those will be the people who will eventually help you out once you encounter some difficulty. A proper online casino will have customer service available 24 hours per day, 7 days per week. Of course, you also need a casino that supports instant communication, as waiting up to 24 hours for a follow-up email is hardly fun.
Basically, what you want is an online casino with 24/7 customer service and support for live chat. If you are ever in doubt as to what you should be doing or what something means, you can always turn to the support staff for help. It is their job after all. Furthermore, they are better equipped to assist you than anyone else, insofar as that online casino is concerned.
Instant Play Casinos
According to Casino Guardian Instant Play online casinos are the way to go, especially for newer players. Granted, most gambling websites now utilize this form of user interface but there are plenty of older casinos that still offer a downloadable client. This client has you download each specific game to your computer and this is too much of a hassle, specifically for beginners. Instant Play casinos, on the other hand, allow you to immediately access the game that you wish to play. Unlike the downloadable client, the Instant Play version requires no prior preparation on your part and you need not worry about installing additional software on your system. Rather, you get to play directly within the window of your browser.
While this is true for every type of player, beginners will certainly appreciate removing a few unnecessary steps from the experience.